Customer Service Representatives · SOC 43-4051

Highest-Paying Metro Areas for Customer Service Representatives

Source: BLS OEWS, May 2025U.S. metropolitan areas

Metro areas ranked by published median annual wage for customer service representatives. Areas where BLS suppressed the median are not ranked (1 such areas are excluded here). Higher medians often track higher living costs — this is a pay comparison, not a ranking of where the job is “best”.

Top 25 of 392 metro areas

Customer Service Representatives: metro areas with the highest published median annual wages, May 2025
#	Metro area	Median annual	Employment	Per 1,000 jobs
1	San Jose-Sunnyvale-Santa Clara, CA	$60,480	8,860	7.8
2	San Francisco-Oakland-Fremont, CA	$57,830	19,930	8.4
3	Seattle-Tacoma-Bellevue, WA	$53,550	25,840	12.4
4	Napa, CA	$53,360	640	8.2
5	Santa Rosa-Petaluma, CA	$51,810	1,750	8.5
6	Vallejo, CA	$51,210	1,130	7.8
7	Burlington-South Burlington, VT	$50,160	1,250	10.4
8	Stockton-Lodi, CA	$49,990	2,650	9.1
9	Bridgeport-Stamford-Danbury, CT	$49,970	5,660	14.0
10	Sacramento-Roseville-Folsom, CA	$49,940	11,510	10.7
11	Boston-Cambridge-Newton, MA-NH	$49,920	37,780	14.0
12	Kahului-Wailuku, HI	$49,750	690	9.3
13	Manchester-Nashua, NH	$49,630	4,680	23.4
14	Olympia-Lacey-Tumwater, WA	$49,630	1,430	11.0
15	New York-Newark-Jersey City, NY-NJ	$49,590	125,570	13.2
16	Minneapolis-St. Paul-Bloomington, MN-WI	$49,480	38,630	19.8
17	Longview-Kelso, WA	$49,460	380	9.2
18	Oxnard-Thousand Oaks-Ventura, CA	$49,190	2,860	8.8
19	Yuba City, CA	$49,170	480	9.3
20	Mount Vernon-Anacortes, WA	$49,160	400	7.6
21	Santa Maria-Santa Barbara, CA	$49,080	1,350	6.7
22	Des Moines-West Des Moines, IA	$48,880	12,070	29.9
23	Los Angeles-Long Beach-Anaheim, CA	$48,840	66,590	10.6
24	San Diego-Chula Vista-Carlsbad, CA	$48,730	14,030	9.1
25	Portland-Vancouver-Hillsboro, OR-WA	$48,650	12,720	10.5

Full state and metro tables, the national distribution, and the pay map are on the Customer Service Representatives overview.

About this data. Estimates are from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics program, May 2025 release, retrieved from bls.gov/oes/tables.htm on July 24, 2026. OEWS estimates describe metropolitan/nonmetropolitan areas and states — not city limits — and are not designed for year-over-year comparisons. See BLS methodology, our plain-English methodology, and sources. CitySalaryData is independent and not affiliated with BLS.