Switchboard Operators, Including Answering Service · SOC 43-2011
Switchboard Operators, Including Answering Service Salary in the Michigan
Source: BLS OEWS, May 2025Michigan
Figures describe the state of Michigan as a whole.
Switchboard Operators, Including Answering Service in the Michigan earned a median of $37,390 per year ($17.98 per hour) as of the May 2025 BLS OEWS estimates. Pay ranged from $31,220 at the 10th percentile to $47,200 at the 90th. BLS estimates 370 people work in this occupation in the area.
Pay distribution
Half of Switchboard Operators, Including Answering Service in the Michigan earn more than $37,390 per year, half earn less; the middle half earn between $34,910 and $40,400.
| Wage | 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|---|
| Annual | $31,220 | $34,910 | $37,390 | $40,400 | $47,200 |
| Hourly | $15.01 | $16.79 | $17.98 | $19.42 | $22.69 |
A percentile is a cut point: 25% of workers in this occupation and area earn less than the 25th-percentile wage. The median is the 50th percentile — half earn less, half earn more.
How this area compares
- Michigan$37,390 median for Michigan; middle half earns $34,910 to $40,400
- United Statesnational$38,630 median for United States; middle half earns $34,820 to $46,530
Bars span the 25th–75th percentile (the middle half of workers); the tick marks the median.
The median here is −3% vs the U.S. median for this occupation.
Metro areas in Michigan
Metro areas in the same state with published May 2025 medians for switchboard operators, including answering service, highest first. Areas without published estimates are not listed.
- Michiganthis page$37,390 median for Michigan; middle half earns $34,910 to $40,400
- $37,470 median for Detroit metro area; middle half earns $35,200 to $40,570
- $37,040 median for Kalamazoo metro area; middle half earns $35,930 to $47,030
Bars span the 25th–75th percentile (the middle half of workers); the tick marks the median.
Keep exploring
Other occupations in the same SOC group with published medians here, largest employment first:
Highest-paying metro areas for switchboard operators, including answering services · Highest-paying occupations in Michigan
About this estimate
These figures are survey estimates from the BLS Occupational Employment and Wage Statistics program — modeled from employer reports collected over three years and benchmarked to May 2025. They describe what employers in this area currently pay across all industries, not what any individual worker will be offered.
Employment counts wage-and-salary jobs in the occupation (self-employed workers are excluded). Estimates carry sampling error; percentile wages are rounded by BLS. Some values are suppressed by BLS for confidentiality or quality — suppressed values appear here as “not published”, never as zero. Read the full methodology.
About this data. Estimates are from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics program, May 2025 release, retrieved from bls.gov/oes/tables.htm on July 24, 2026. OEWS estimates describe metropolitan/nonmetropolitan areas and states — not city limits — and are not designed for year-over-year comparisons. See BLS methodology, our plain-English methodology, and sources. CitySalaryData is independent and not affiliated with BLS.