Customer Service Representatives · SOC 43-4051
Customer Service Representative Salary in the Northern West Virginia nonmetropolitan area
Source: BLS OEWS, May 2025Northern West Virginia nonmetropolitan area
Figures describe the Northern West Virginia nonmetropolitan area, a BLS-defined region outside metropolitan areas — not a single city or town.
Customer Service Representatives in the Northern West Virginia nonmetropolitan area earned a median of $39,300 per year ($18.89 per hour) as of the May 2025 BLS OEWS estimates. Pay ranged from $28,180 at the 10th percentile to $60,040 at the 90th. BLS estimates 1,450 people work in this occupation in the area.
Pay distribution
Half of Customer Service Representatives in the Northern West Virginia nonmetropolitan area earn more than $39,300 per year, half earn less; the middle half earn between $33,120 and $50,030.
| Wage | 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|---|
| Annual | $28,180 | $33,120 | $39,300 | $50,030 | $60,040 |
| Hourly | $13.55 | $15.92 | $18.89 | $24.05 | $28.87 |
A percentile is a cut point: 25% of workers in this occupation and area earn less than the 25th-percentile wage. The median is the 50th percentile — half earn less, half earn more.
How this area compares
- Northern West Virginia nonmetropolitan area$39,300 median for Northern West Virginia nonmetropolitan area; middle half earns $33,120 to $50,030
- West Virginiastate$38,430 median for West Virginia; middle half earns $34,440 to $48,500
- United Statesnational$44,770 median for United States; middle half earns $36,870 to $51,780
Bars span the 25th–75th percentile (the middle half of workers); the tick marks the median.
The median here is +2% vs West Virginia overall and −12% vs the U.S. median for this occupation.
Other metro areas in West Virginia
Metro areas in the same state with published May 2025 medians for customer service representatives, highest first. Areas without published estimates are not listed.
- Northern West Virginia nonmetropolitan areathis page$39,300 median for Northern West Virginia nonmetropolitan area; middle half earns $33,120 to $50,030
- $38,440 median for Wheeling metro area; middle half earns $34,230 to $51,490
- $38,160 median for Weirton metro area; middle half earns $30,670 to $46,230
- $38,060 median for Huntington metro area; middle half earns $33,060 to $49,770
- $37,480 median for Charleston metro area; middle half earns $34,990 to $46,800
- $37,450 median for Morgantown metro area; middle half earns $35,880 to $47,060
- $37,190 median for Parkersburg metro area; middle half earns $31,390 to $45,820
Bars span the 25th–75th percentile (the middle half of workers); the tick marks the median.
Keep exploring
Other occupations in the same SOC group with published medians here, largest employment first:
Highest-paying metro areas for customer service representatives · Highest-paying occupations in Northern West Virginia nonmetropolitan area
About this estimate
These figures are survey estimates from the BLS Occupational Employment and Wage Statistics program — modeled from employer reports collected over three years and benchmarked to May 2025. They describe what employers in this area currently pay across all industries, not what any individual worker will be offered.
Employment counts wage-and-salary jobs in the occupation (self-employed workers are excluded). Estimates carry sampling error; percentile wages are rounded by BLS. Some values are suppressed by BLS for confidentiality or quality — suppressed values appear here as “not published”, never as zero. Read the full methodology.
About this data. Estimates are from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics program, May 2025 release, retrieved from bls.gov/oes/tables.htm on July 24, 2026. OEWS estimates describe metropolitan/nonmetropolitan areas and states — not city limits — and are not designed for year-over-year comparisons. See BLS methodology, our plain-English methodology, and sources. CitySalaryData is independent and not affiliated with BLS.